+65 Population

Interdisciplinary teams specifically oriented to welcome, assist and attend elderly citizens.

Access conditions

• To be 65 years of age or older;
• To be in a situation of isolation and/or great social vulnerability, living alone or in households only of elderly, with preponderance of risk factors over protective factors, verified through technical evaluation.

Tele-assistance is a proximity service that aims at promoting the safety, autonomy and social participation of isolated elderly and dependent people, enabling a quick response in emergency situations.

Access conditions

• To be a beneficiary of the institution’s home and/or day care support service;
• To benefit from the the Santa Casa Volunteer Service;
• To be in a situation of isolation and/or dependence;
• To have a non-confidential phone number in order to be identified by the Tele-assistance Service.

The Day Centres combine various social responses, streamline services and products according to the needs of the population. They promote the exercise of citizenship and people’s participation in a common project and encourage social solidarity.

This response is subject to the payment of a contribution defined in accordance with the income bracket and table in force.

Access conditions

• People residing in the city of Lisbon, with priority being given to those who are in a situation of precariousness, isolation, dependence and/or social risk due to the lack of family or serious family disruption/disadjustment.

The Home Support Service (DSS) is a social response that consists of providing individualized and personalized care at the person’s home when, due to illness, disability or other impairment, cannot ensure, temporarily or permanently, the satisfaction

The Home Support Service (DSS) is a social response which consists of providing individualised and personalised care at the person’s home when, due to illness, disability or other impairment, cannot ensure, temporarily or permanently, the satisfaction of their basic needs and/or activities of daily living.

This response is subject to the payment of a contribution defined in accordance with the income bracket and table in force.

Access conditions

• Request made by the applicant, by a family member, friend or neighbour;
• By all services/teams of the institution that identify the need;
• By services/entities outside the institution that must formalise the request via email.

Social response based on integrated services, social support and health care, provided by the Santa Casa Health Units, at home.

Access conditions

• All beneficiaries of the institution’s home support service have access to integrated home support, whenever necessary.

Social response developed in establishments, apartments and/or villas – with single or double rooms and spaces for common use, for elderly people with total autonomy and/or with slight functional deficits.

The request for integration must be made by the person himself through the various teams and equipment of Santa Casa da Misericórdia de Lisboa.

Access conditions

• To live in the city of Lisbon;
• Tobe 65 years of age or older or, exceptionally, younger;
• To be functionally independent and have decision-making ability;
• Tolive in a housing without the minimum conditions of habitability, which could put your life or well-being at risk and without having the capacity to carry out the necessary housing changes, or not having a home;
• Have insufficient material and financial resources;
• Being a victim of abuse (physical, psychological and/or economic);
• In a situation of isolation, due to the lack of family members/social network;
• To show availability to actively participate in the daily life of the residence, according to their abilities.

This response is subject to the payment of a contribution defined in accordance with the income bracket and table defined in the contribution regulation in force.

Integrated in the permanent residency response, they are temporary in nature and aim to integrate situations of convalescence after hospital discharge, rest of the caregivers and housing problems that require temporary absence from the hom

Integrated in the permanent residency response, they are temporary in nature and aim to integrate situations of convalescence after hospital discharge, rest of the caregivers and housing problems that require temporary absence from the home.

This response is subject to the payment of a contribution defined in accordance with the income bracket and table defined in the contribution regulation in force.

Access conditions

• Need for temporary care, for a period not exceeding three months;
• The person is in a situation of incapacity/dependence that implies the support of others to carry out activities of daily living, but whose care does not require 24-hour medical and nursing assistance;
• Not being in a situation whose most adequate social response is residential care, which tends to be permanent.

Priority is given to situations in which there is a need for temporary absence of the main caregiver, mainly for health reasons.