Ethics and Conduct

Ethics and conduct are fundamental aspects of the work of Santa Casa da Misericórdia de Lisboa, essential for an institution that has a huge responsibility to its stakeholders and a wide range of multi-sector intervention in society.


Integrity, good reputation and suitability are essential prerequisites for the full implementation of the Mission of Santa Casa da Misericórdia de Lisboa.

fachada HOSA


– Commitment to Human Rights
– Commitment to Ethics, Transparency and Integrity
– Commitment to Consistency
– Commitment to our People
– Commitment to Innovation
– Commitment to Sustainability
– Commitment to Safety

Capa do Livro "Por Boas Causas"


Ethics is at the base of the Mission and Values of the Santa Casa da Misericórdia de Lisboa. In addition to integrating it into our organizational conduct and operating model, we seek to promote it to our Stakeholders, as a contribution to a fairer, more egalitarian and sustainable society.


Apresentação do Relatório e Contas


The transparency of management and organizational activity ensures the principle of protecting the trust of those with whom Santa Casa da Misericórdia de Lisboa has a relationship. Ensuring access to information is also guaranteeing the principles of equal treatment, access and participation of citizens.